PSW Services
for Seniors at Home

What's included in PSW Services

A personal support worker (PSW) is a trained caregiver who helps seniors with the hands-on parts of daily life: getting washed and dressed, moving safely around the home, toileting, eating and following a daily routine. MERICARE provides private PSWs across the Greater Toronto Area, so you can arrange support directly — without waiting lists or capped hours.

Families often come to us when government-funded PSW hours through Ontario Health atHome are not enough, or the visit times do not fit the day. A private PSW can be booked for the times that matter — early mornings, evenings, weekends or overnight — and stays for as long as the care plan needs.

We match each family with a consistent PSW wherever possible, including by language. Our PSWs speak Urdu, Punjabi, Hindi, Arabic, Swedish and English, so your loved one can explain exactly what they need and feel at ease from the first visit.

What we help with

• Bathing, showering, grooming, oral and skin care
• Dressing and undressing, morning and bedtime routines
• Safe transfers, mobility support and fall-prevention awareness
• Toileting, incontinence care and changing, with dignity
• Feeding assistance and hydration support
• Medication reminders as part of the daily routine
• Light housekeeping, laundry and keeping the home safe
• Visit notes and updates for family

Benefits for your loved one

Who it's for

Private PSW services suit seniors who need hands-on help with personal care, and families who need more hours, or different hours, than publicly funded care provides.

It is a good fit for seniors who need help with bathing, dressing or toileting, people with limited mobility or a high risk of falls, families topping up government-funded PSW hours, and those recovering from illness, surgery or a hospital stay.

What a typical visit looks like

First comes arrival and check-in: the PSW greets your loved one, checks how they slept and how they are feeling, and reviews the care plan. Then personal care: bathing, grooming, dressing and toileting at a comfortable pace, following their preferences.

Next, meals and mobility: help with breakfast or lunch, hydration, medication reminders and moving safely around the home. Finally, notes and handover: the PSW records the visit and lets the family know about anything new.

Scheduling

PSW visits can be booked from a few hours a week to several visits a day, and can extend to overnight or 24-hour care. Options include morning, evening and weekend visits, short top-up visits alongside government hours, and overnight and 24-hour PSW support.

One caregiver, one visit: psw services pairs naturally with Personal Care, 24-Hour & Live-In Care and Post-Hospital Care.

Getting started

Call us at 416-789-6555 or simply fill out the form to contact us regarding inquiries. Together we will customize a unique care plan that is tailored towards your loved one's needs — your journey towards enduring care begins with us.

Care is available in Urdu, Punjabi, Hindi, Swedish, Arabic and English, proudly serving Vaughan, Mississauga, Milton, Brampton, Toronto, Richmond Hill and the wider Greater Toronto Area. Learn more about MERICARE or browse all services.

Related reading: How To Use A Cane Correctly For Seniors, from the MERICARE blog.

Frequently asked